MBP Policy
Returns
We accept returns on orders shipped within the United States , 14 days of delivery.
Please ensure that size tags are still intact and that items are unworn, unwashed, and undamaged. All eligible returns must be accompanied with an original invoice or packing slip.
If your item is returned to us with dirt/debris (i.e. deodorant, excessive pet hair, etc.) that we cannot easily clean off, your item will be returned to you and considered final sale and unreturnable.
FAQ
Can you refund the order to a different credit/debit card?
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Unfortunately, we are not able to refund to a different credit/debit card. If you are requesting to return your order, the refund will be processed back to the original form of payment used to make the purchase.
How soon will I receive my refund for my return?
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Please allow 7-15 business days from the date the return is received for your original form of payment to be credited.
What if my item is damaged, defective, or incorrect?
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If you have received a damaged, defective, or incorrect item, contact ( Madebyprod.10@gmail.com ), include your order number and photo of the damaged/wrong item you received.
Late or Missing Refunds
If you have not received a refund yet, first check your bank account again or contact your credit card company. Please keep in mind that it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at:
Apparel Shipping Policy
SHIPPING INFORMATION CAN BE UPDATED OR CHANGED WITHIN 24 HOURS AFTER THE ORDER HAS BEEN COMPLETED.
ALL SHIPMENTS RETURNED TO US DUE TO AN INCOMPLETE/INVALID SHIPPING ADDRESS ARE SUBJECT TO A RETURN SHIPPING FEE. Made By Producer 10, LLC IS NOT RESPONSIBLE FOR RETURN-TO-SENDER FEES. AS A PRECAUTION, PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER!!
Once your order has been shipped, you will get an email sent to you with a tracking number. You can use that number to track your package.
Orders typically take between 24 and 48 hours to be processed. Please allow five to ten (5-10) business days for orders to be shipped. Weekends and holidays are excluded from processing and shipping times, so please do not account for non-business days when placing your order.
NOTE: Orders placed on FRIDAY will NOT be processed until THE FOLLOWING MONDAY.
USPS DELIVERIES: can take between three and ten (3-10) business days.
We are not responsible for any lost or stolen packages once delivered to assigned address. If you are having trouble tracking your package with the tracking number we provide, please contact Us then secondly contact the shipping carrier.
SHIPPING TO MULTIPLE LOCATIONS
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Unfortunately, we cannot split an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
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INTERNATIONAL - We ship internationally. SHIPPING CHARGES APPLY.
MADE BY PRODUCER 10, LLC is dedicated to keeping your shopping experience simple and affordable!